Career Opportunities

Job Description:

Mayo Performing Arts Center, a 1,300+ seat non-profit performing arts center in northern NJ, is seeking an Assistant House Manager to supervise and implement all front-of-house activities. Position will include also cross-training in various departments and assisting those departments as needed, including Education and Programming, as needed. The Assistant House Manager will be scheduled based on the theatre’s calendar of events and on an as needed basis at the discretion of the Operations Director.

Responsibilities include (training is provided):

• Setup and maintain one or more concessions and merchandise areas at performances.
• Assign volunteer responsibilities and manage a staff of (up to) 45 volunteers per performance.
• Ensure the theatre is fully prepared for patron needs at each performance.
• Concessions reconciliation and accounting procedures are necessary, at the beginning and end of all events, to ensure that amounts are correct and that there is adequate change.
• Supervisory skills to direct cleaning and parking companies on every performance.
• Open and oversee theatre lobby, greeting patrons entering the theatre.
• Handle all patron issues (ticketing conflicts, complaints, medical emergencies, etc.) in a positive and friendly and efficient manner.
• Compile and prepare performance reports for Management’s approval.
• Close up the theatre at the end of shift and ensure all patrons have exited and building is secure.
• Other duties required, as necessary, to ensure the successful implementation of events at the theatre.
• Assistant House Managers will be required to assist with bus traffic, and children’s safety for our school time shows. Also responsible to assist children in and out of the facility, greet chaperones/teachers/bus drivers upon arrival, and guide the students outside to waiting chaperones, teachers and guardians.
• Education Department needs door personnel for various classes, at different locations and the Assistant House Manager will cross train for this purpose, at the discretion of the Operations Director. Safety, courtesy and knowledge of class schedules and locations are a prerequisite.  Training will be conducted mutually by the Operations and Education Department.

Requirements (flexible requirements dependent on applicant’s needs)*:

• High school diploma or equivalent education required; college degree preferred.*
• Excellent customer service skills and communication skills. Will provide training as mandated by Operations Department.
• Computer skills and proficiency with Microsoft Word & Excel are necessary.
• Comfortable with handling and disbursing money; and operating/reporting on a POS system.*
• Willing and able to work day/nights, weekends, and occasional holidays.
• Comfortable with and prior experience working with the public.
• Theater background a plus, but not required.*
• Previous management experience a plus.
• Able to lift up to 50 lbs.*
• Able to stand on your feet for up to 10 hours at a time.*
• Ability to fix and repair seats, frames, light fixture replacements, and spot cleaning in between performances is a plus, but not necessary.*
• Willing and able to pass a criminal background check.*

All employees must maintain a neat, clean, and well-groomed appearance.

Please email resume with cover letter and 3 professional references to Lee@mayoarts.org. Please include RE: Assistant House Manager in subject line.  You may also mail cover letter and resume to the attention of Lee Kaloidis, Operations Director, or apply online below.  Please no phone calls.

MPAC seeks a candidate to assist with all areas of the theatre’s digital marketing, including social media content and engagement, data analysis and advertising.

This is a great opportunity for a creative and enthusiastic individual with a passion for the arts, familiarity with digital advertising and social platforms, and an interest in data and trends.

As an essential member of the Marketing team, you will assist with implementing an overall social media content and digital communications strategy to support ticket sales and marketing efforts, build engagement and promote MPAC’s institutional branding and mission.

Please note: This is an on-site, full-time position.

Specific areas of responsibility include:

Social Media and Content Creation

• Develop creative social media content for platforms including Facebook, Instagram, YouTube and LinkedIn to promote our events and initiatives, grow our following and engage our audiences
• Maintain organized social content calendar using Airtable
• Collaborate with all departments to capture institutional content and develop creative storytelling campaigns for social media channels
• Engage with our online community and build relationships by responding to comments, messages, and mentions in a timely and professional manner
• Write compelling social media copy for posts aimed at boosting engagement, promoting our mission, and developing relationships with our social media followers
• Coordinate and implement on-site content capture and social posting at key MPAC events, at times in evenings or on weekends
• Identify digital outreach opportunities for upcoming shows, including promotions and influencer partnerships
• Design graphics for social media, email and digital advertising utilizing both existing templates and original content
• Produce video content for social media, advertising and in-house purposes
• Share content from MPAC artists, partners and patrons as appropriate

Digital Advertising and Analytics

• Develop and implement multi-channel advertising campaigns across platforms such as Google Ads, Facebook, Instagram, Spotify and local partner sites
• Utilize MPAC’s CRM system (Tessitura) and digital platforms to develop target audiences
• Track campaign performance through UTM links and available analytics tools
• Track and analyze social media and website metrics to compile monthly reports on engagement, conversions, & growth and deliver actionable insights to inform future strategy
• Assist with SEO efforts on our Wordpress platform

Responsibilities will include other duties as required by the department.

Desired Qualifications and Requirements:

• Bachelor’s degree and 1-2 years related work or internship experience
• A creative mind and the ability to generate engaging, interesting content consistent with MPAC’s brand identity and strategic goals
• Curiosity about trends and using analytics to inform strategic decision-making
• Familiarity with social media platforms including Facebook, Instagram, LinkedIn and YouTube
• Familiarity with Google Analytics, Google AdWords, Meta Business Manager
• Basic graphic design skills in Adobe Creative Suite and Canva
• Basic video production skills in iMovie, Adobe and/or Final C
• Excellent communication, project management and organizational skills
• Self-motivated, with the ability to thrive in a fast-paced environment and juggle multiple priorities
• Ability to work on select weekday evenings and weekends as required
• Employees may be asked to use a personal cell phone in order to access authenticator apps and related software necessary for work credentials/multi-factor authentication (MFA) as well as social media posting

MPAC is an Equal Opportunity Employer and strives for diversity, equity, inclusion and accessibility in our workforce. Qualified applicants with diverse backgrounds, experiences, abilities and perspectives are encouraged to apply.

Job Description:

Mayo Performing Arts Center is seeking Parking Attendants for evening shows, daytime shows, including weekend shifts (both day and night) to assist theatergoers where to park for a show. We do not have our own parking lot but use several community lots in Morristown for select performances.

Responsibilities include:

• Aid patrons with parking options and directions prior to performances.
• Familiarize yourself with Morristown’s parking options and local amenities.
• Handle parking complaints in a positive and friendly manner and help maintain a positive experience for all patrons.
• Direct patrons to box office for tickets
• Direct patrons to the house manager on duty to better assist their needs

Requirements:

• Good customer service skills necessary
• Position requires being able to stand for up to four hours during shift. Criminal background checks required.
• Must be fluent in English
• Call time is 2 hours and 15 minutes prior to the start of a performance.

Application Notes:

Pay of $40/shift

Please send inquiries to: Lee Kaloidis, Operations Director, Lee@mayoarts.org or apply online below.

MPAC is seeking a dedicated Programming Assistant to assist the Programming Department with tasks related to booking and coordination of more than 200 artists and events presented by MPAC each year.

Primary duties include, but are not limited to:

• Contract administration – Receive, review, and mark-up contracts.
• Coordinate the programming calendar and other detail-oriented duties as they relate to performances presented at the theatre.
• Update and maintain all department documents.
• Attend department meetings, distribute relevant meeting materials, and take detailed notes.
• Artist and venue research.
• Assist with coordinating and tracking artist payments.
• Collaborate and follow-up with other departments, including Finance, on various performance details.
• Assorted duties as assigned by department and President & CEO.

Experience & Qualifications:

• Meticulous accuracy and attention to detail.

• Critical thinker, organized, and has the ability to juggle multiple tasks in a fast-paced environment.
• Ability to pick up new tasks quickly and retain information.

• Friendly and confident demeanor with the ability to converse with tour representatives and agents while maintaining confidentiality.
• Exceptional writing, editing, and proofreading skills
• Comfort with basic accounting and handling payments.
• Familiarity with and interest in assorted genres and programming for non-profit arts centers.
• Ability to work under pressure, set priorities, and meet deadlines.
• Capable of working both independently and collaboratively with good judgment and decision making in a shared working space.
• Must be able to work some nights and weekends.
• Knowledge of and experience with artist agreements/contracts/riders a plus.
• A successful candidate must have a passion for the theatre’s mission and dedication to excellence.

Salary commensurate with experience.  Send resume and cover letter to Adrienne Beck, Programming Director, abeck@mayoarts.org, or apply online below.

Mayo Performing Arts Center in Morristown, NJ has openings for Operations Maintenance, Grounds and Event Cleaning positions, tasked with cleaning, maintenance, and light repairs throughout the facility as per the direction of the Operations Director. Additional duties would include, but not limited to light landscaping and snow removal, as well anything associated with maintaining the Theatre’s properties and inside the facilities. Candidate must have an attention to detail and be proactive. Prior experience with cleaning and maintenance preferable. Must be available on nights and weekends as schedule will vary depending on the event schedule. Salary commensurate with experience. Please submit resume and cover letter to Lee Kaloidis, Operations Director, lee@mayoarts.org or apply online below.